COVID-19 Update: All products listed online are safely handled and distributed in line with our COVID policy.

Terms and Conditions

PAYMENT OPTIONS ACCEPTED

Payment is required at the time of placing your order via card or PayPal. These items are not available for purchase within our stores

 

DESCRIPTION OF ITEMS

We take as much care as possible to ensure that all details, descriptions and prices of products are listed correctly. The images we show form part of the description and should be carefully considered to determine the quality of the item. If you believe an item is significantly different from the description we have provided, you may be eligible for a refund. Please see our shipping and Returns section for further details

 

PRIVACY

Names, usernames, addresses and contact details provided will be shared with couriers for dispatch purposes only. Our couriers handle this information in accordance with the Australian Privacy Principles. Please only include postage details that you are happy to be shared with couriers. View our full Privacy Policy

 

ABUSE

We reserve the right to block or end communication with buyers who are abusive or do not follow appropriate procedures

 

FEEDBACK AND COMPLAINTS

Our number one priority is that our customers are happy. If you are not completely satisfied with your experience, please forward your feedback to our Customer Service team. Please always get in touch with us before leaving public feedback

 

CONDITION DESCRIPTIONS

Items vary in condition and we do our best to describe the condition of an item as accurately as possible.  The condition of an item is always subjective – however we use the guides located here to ensure some consistency.